Our Experts
Named professionals with clear roles, verified experience, and day to day accountability for accuracy and user safety.
Why this page matters
Government benefit information affects real families, so pages need clear authorship, qualifications, and a way to reach the people who write and maintain the guidance. This page introduces the team, the skills they bring, and how to verify or contact them.
Telecom operations and accessibility, 12 plus years. Leads strategy, partnerships, and quality bar for accuracy and clarity across all state pages.
Runs application flows, document checks, and state routing. Tracks approvals and clears blockers for users who need extra support.
Security, uptime, and performance. Protects uploads and implements reliability checks across forms, file handling, and status systems.
Emily Johnson
Customer Support Head
- Chicago, Illinois
- BA, University of Illinois
- emily@freetabletgovt.com
Sets response standards, builds help content, and makes sure instructions are easy to follow for seniors and first time applicants.
Authorship and review
Pages show a last reviewed date and route through a two step check, editorial accuracy and compliance alignment. Material changes receive a new review date. Minor edits are logged internally.
Have a question for the team
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Last reviewed, November 2025, FreeTabletGovt Editorial Team