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Support Center

Reliable assistance for all your questions about eligibility, applications, and troubleshooting your device. We’re here to help.

How to Reach Our Support Team

Email Support

(Recommended for most inquiries)

support@freetabletgovt.com

24/7 Online Assistance

Phone Helpline

(For urgent matters)

+1 (737) 703-0570

Mon-Fri, 9 AM – 6 PM EST

Office Address

(For in-person assistance)

10601 N Lamar Blvd, Austin, TX 78753, USA

Common Questions We Can Help With

Eligibility questions
Application process guidance
Required documents
Application status inquiries
Reasons for denial
Tablet delivery tracking
Lost or stolen device procedures
Basic troubleshooting steps

Technical Support Guidance

If you’ve received your tablet and are facing technical issues, here are some initial steps our experts recommend before contacting your provider:

1Restart Device

A simple reboot can often fix minor software glitches.

2Check Connection

Ensure your Wi-Fi or mobile data is active and connected.

3Update Software

Go to Settings > System Update and install any pending updates.

4Contact Provider

If issues persist, contact the tablet provider directly for warranty or technical support.

Please Remember

FreeTabletGovt.com does NOT provide the tablets directly. We are an informational guide. For hardware issues, warranty claims, or replacements, you must contact the ACP/Lifeline provider that shipped your device.